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Our Company’s History

We started with the idea to help restaurant owners through their Clover POS system. It started with a single app, “Fortune Receipts” The idea was to have a positive and motivational messages print on the customers receipts. When a local business began to use “Fortune Receipts” it was very encouraging. Next app was a Coupon App. We asked questions, and listened attentively to feedback. Now, a dozen apps later, we continue with the same mission; to help business owners grow and become more relevant.

Our applications have been carefully designed and tested to accelerate business owners operations, boost team productivity, and help businesses engage with their customers. We accomplish this with a variety of tools; Branded Apps, Online Ordering, Social Media marketing, and a suite of Productivity Apps such as coupons and discounts.

Furthermore, our marketing team carefully and meticulously addresses each and every one of our clients social media accounts on a daily basis to ensure our marketing is reaching its target audience.

The Vision

Create great software, media, and marketing to help businesses operate more efficiently.

The Mission

To connect businesses with technology and services to make them more effective and successful.

The Objectives

To provide small business owners the tools they need at different stages of their journey to help them grow and succeed.

Our Values

CUSTOMER CENTRIC

We believe that when our clients succeed, we succeed

Goal Setting:

We utilize OKR’s to set goals and strive hard to achieve them

TEAM WORK

We believe in helping each other and understand that we can fail or succeed as a team

ACCOUNTABILITY

We hold ourselves accountable for our own actions and take ownership when we fall short or make mistakes

 

Zaytech Team

Sr. Leadership

Khalid Saleh

Khalid Saleh

Chief Executive Officer & Founder

Khalid Saleh is the CEO of Zaytech. He understands that behind every great technology is a great team. He believes that having the right team and a great culture is foundational to making great products. Leveraging his degree in business administration, he intends to utilize OKR’s to grow the company, build great products, and create lasting relations with customers. He believes that hard work, intrinsic motivation, and purposeful work helps generate growth opportunities. He further believes that conversations, feedback, and recognition with structured goal-setting makes work more collaborative and helps power positive results.

Christopher Drew

Christopher Drew

Human Resources Manager

Christopher Drew is the Human Resources Manager of Zaytech and is responsible for the company’s talent acquisition & development, people operations, employee experience, and diversity & inclusion. Christopher got his start in Human Resources at Amazon, where he developed his skills in a high pace environment. Christopher earned his MBA from Notre Dame de Namur University and received his undergraduate degree in Philosophy with a concentration in Ethics, Politics, and Law from California State University, Sacramento.

Ryan Murray

Ryan Murray

Information Technology Manager

Ryan leads Information Technology and Technical Support, where he is responsible for the company’s customer support call center, product knowledge, product training, web development/design, and infrastructure. Ryan has 15+ years of experience in technical support, programming, networking, hypervisors, VoIP services, web development, customer support, and more. Before joining Zaytech, he held a leadership role at an internet service provider company in the SF Bay Area. Ryan continues to learn and educate himself in today’s ever-growing technology.

Team Leaders

Jonathan Wong

Jonathan Wong

Technical Support Team Lead

Jonathan holds the most critical position within our company, the phones, he ensures calls to the office go where they need to. With a background in various customer service positions over the last decade, he works to make sure our clients are helped in a timely manner and treated with the respect they deserve. In addition, his experience as an Information Technology Specialist with the Army Reserves allows him to help alleviate pressure on the technical support team, by assisting where and when he can. Jonathan continues to educate himself in the field of information technology to keep up to date with the latest in the rapidly developing field.

Kirstina Sangsahachart

Kirstina Sangsahachart

Social Media Marketing Team Lead

Kirstina is responsible for Video Production and Marketing, for all social media and video content. She received her undergraduate from San Francisco State University in journalism/ photojournalism. After picking up a film camera in high school, she followed her interest in photography through college and then newsrooms. Her passion for visuals is still eminent in her ability to capture the documentation of life’s numerous trials and celebrations.

Technical Support

Levi Tillie

Levi Tillie

Technical Support Advisor

Levi has a varied background with regard to both customer service and technical support. This allows him to offer technical support while maintaining a high level of professionalism and a positive attitude. He is just as comfortable with a client as he is with their site and POS system.

Jacob Nicolas

Jacob Nicolas

Technical Support Advisor

Jacob is one of our Technical Support Advisors and has a background in customer service which has gained him a lot of soft skills needed for customer relations. Having graduated with his Associates in Computer Networking Technology, allows him to work well with troubleshooting issues, as well as working with a team. Jacob is determined to returning to school for his BA in Programming, he is very passionate and determined about the IT world and is always trying to learn something new.

Marketing

Sandra Flores

Sandra Flores

Marketing Specialist

Sandra has an extensive background in sales, specifically in fashion. She has worked in various retail positions which have equipped her with a specific skill set, public speaking, and customer relations skills to be more exact, which make her poised for her current position in the Marketing department. As a Marketing team member, she assists with our social media, by creating content, and several other tasks. Sandra has run her own small business and social media blog for several years now, while also in charge of managing several stores’ inventory, social media, and all photoshoots and editing needed. Sandra is currently in the process of receiving her Bachelor’s in communications with an emphasis on marketing.

Sales / Billing 

Gina Smith

Gina Smith

Sales / Billing

Gina has sales and billing experience and is responsible for all of our accounts. She has an extensive career in customer service and accounting. With over 15 years of experience, she brings with her a passion to get the job done and helping our customers. She has been an account lead for large corporations such as Dr. Pepper Snapple Group. Gina brings her passion for style and flair to the office daily.

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